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MZ Nexus Solutions (SSM Registration No. 202603160493 / TR0344531-A) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1.Introduction
By using our website or providing us with your personal data, you consent to the practices described in this policy. We encourage you to read it in full to understand our approach to your personal information.
2.Data we collect
We may collect the following categories of personal data:
- Contact information — name, email address, phone number, and company name when you submit an enquiry or engage our services.
- Project information — details you share about your business needs and requirements.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically when you use the website.
- Communication records — correspondence between you and us, including emails and messages.
3.How we use your data
We use your personal data to:
- Respond to your enquiries and provide quotations.
- Deliver, manage, and support the services you engage us for.
- Process payments and maintain accounting records.
- Communicate updates, and (where you have consented) marketing information.
- Improve our website and services.
- Comply with legal and regulatory obligations.
4.Legal basis & consent
We process your personal data on the basis of your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations. You may withdraw your consent at any time by contacting us, though this may affect our ability to provide certain services.
5.Sharing & disclosure
We do not sell your personal data. We may share it only with:
- Service providers — trusted third parties (such as hosting and payment providers) who assist us in operating our business, bound by confidentiality obligations.
- Legal authorities — where required by law, court order, or to protect our rights.
6.Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.
7.Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8.Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings, although some features of the website may not function properly as a result.
9.Your rights
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent to the processing of your data.
- Limit the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the details below.
10.Children's privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have done so, please contact us and we will take steps to remove it.
11.Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
12.Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sales@mznexus.com.my